Vehicle Insurance Fraud in Russia Affects Both Insurance Companies and Their Customers

Today car owners in Russia are facing an unusual and ridiculous problem, massively. It often occurs that owners cannot obtain an insurance coverage for their cars because of the shortage of blank contract forms, as insurance companies’ managers are telling them. Such cases were completely unknown just three years ago. Russian lawyers community is investigating this problematic situation which affects the growth of Russian vehicle insurance segment.

Such shortages of blank forms are usually occurring in case one is trying to get a minimum compulsory third-party liability insurance (or OSAGO) contract. So what could cause the so-called ‘shortage’ of blank forms for this type of insurance contract? It appears that it is not the fault of insurance companies’ printers; the reason is the greed of insurance companies which have developed a peculiar ‘marketing scheme’. They are taking advantage of the problems of car owners who are obliged to obtain this insurance according to the law.

So, the shortage of blank forms of OSAGO insurance contracts is being created in purpose. Insurance companies are taking this step in order to boost sales of other their products and services. Particularly, when a customer comes to an insurance company wishing to get an OSAGO contract, he or she is then proposed to sign a life, health or property insurance contract as well. And in case the customer refuses from this additional service, company’s managers say that there are no blank forms for OSAGO contracts. The customer cannot verify this statement of course and has either to agree getting this extra insurance service or just leave.

Basically, in such a situation car owners can complain to the Federal Anti-Monopoly Service of Russia, the Central Bank of Russia or to the Russian Association of Motor Insurers. But practice shows that such complaints do not help much: the only result you can get is a formal report from a controller about an inspection that was made in the company and about the lack of law breaches in this company’s actions. Consequently people are turning to insurance lawyers in Russia more and more often.

Still, there is an option. In fact, the service of vehicle insurance (including OSAGO contracts) is a public agreement according to the Article #426 of the Civil Code of Russian Federation and therefore an insurance company does not have a right to refuse this service to a customer. It does not have a right to force a person to acquire extra services prior to getting an OSAGO contract as well.

In case you have faced such an illegal refusal from corporate insurance manager, you need to write down a formal request to sign an OSAGO contract on paper. You should attach copies of all necessary documents to it, provide your phone number and register it in the insurance company’s branch office (making sure it is sealed). Most probably, in such a case tomorrow they will call you and propose to come again to their office to sign the insurance contract without persuading you to accept any extra conditions.

Now let us investigate the situation with Russian insurance companies refusing to sign third party liability (usually shortened as KASKO) contracts.

Russian insurance companies are having certain problems in this sphere themselves. Central offices are cancelling KASKO services in regional branch offices because of drastic growth of customer fraud which economic security services of branch offices are failing to mitigate.

The reason is that the number of insurance fraud ‘business’ schemes which include acquiring an insurance contract for an expensive car and then doing purposeful damage to it (such as cutting the upholstery, making scratches or fissures on the glass) has grown several times during the last two years. Thus, a car owner can receive the compensation from the insurer which is calculated based upon official car dealers’ prices for repair parts. At the same time, the damaged car would be actually repaired at a usual low-cost repair shop.

Flaws in Russian insurance legislation result in such fraud schemes being very profitable for those who choose this kind of ‘business’. According to information received by Russian lawyers during their professional activities, such schemes are now increasingly used by people who were not involved in fraud schemes earlier.

Economic security departments of insurance companies cannot effectively counter such fraud attempts because they do not have any legal means to perform deep investigations. All they can do is to recommend refusing such claims. But sometimes it makes the situation even worse for an insurer when a car owner whose claim was refused wins this case in a court and receives a sum even bigger than was claimed initially.

The emerging wave of such fabricated insurance claims in Russia has urged many insurance companies to stop providing the service of KASKO insurance and even to quit the Russian insurance market at all. The major part of Russian-based insurance companies used to have the vehicle insurance services as their primary source of income and did not completely realize how many risks are there in this niche; so now these businesses are having a hard time.

So here is an advice for car owners willing to get a vehicle insurance contract in Russia from Russian insurance lawyers. It is better to be very careful when choosing an insurance provider: in case of this company’s bankruptcy you would not be able to claim your payment via the Russian Association of Motor Insurers as this organization can only help to compensate losses by OSAGO contracts. Therefore, you would have register as a creditor in the formal bankruptcy procedure, and the more creditors there would be, the smaller chances of getting some compensation you would have.

Car Insurance Terms and Glossary

No car insurance resource would be complete without a comprehensive glossary of car insurance terms. We’ve compiled a list of terms and their definitions to better help you navigate the sometimes confusing world of insurance

Accident – This is an unexpected sudden event that causes property damage to an automobile or bodily injury to a person. The event may be an at-fault or not-at fault and it may be report or unreported. An accident involving two vehicles may be termed a collision.

Accident report form – This is the report filed by police, often called the police report, containing the important information regarding the vehicle collision. This report will include the names of all individuals involved, vehicles involved, property damaged and citations that were issued.

Adjuster – This is the person who will evaluate the actual loss reported on the policy after an accident or other incident. They will make the determination on how much will be paid on the auto insurance policy by the Insurer.

Agent – This is a licensed and trained individual who is authorized to sell and to service insurance policies for the auto insurance company.

At Fault – This is the amount that you, the policy holder, contributed or caused the auto collision. This determines which insurance agency pays which portion of the losses.

Auto Insurance Score – This is a score similar to credit score that evaluates the information in your consumer credit report. These scores are used when determining pricing for your auto insurance policy. Negative marks on your credit report can increase your auto insurance premiums. The use of this information to determine policy pricing does vary from state to state.

Automobile Insurance – This is a type of insurance policy that covers and protect against losses involving automobiles. Auto Insurance policies include a wide range of coverage’s depending on the policy holders needs. Liability for property damage and bodily injury, uninsured motorist, medical payments, comprehensive, and collision are some of the common coverage’s offered under an auto insurance policy.

Binder – This is a temporary short-term policy agreement put in place while a formal permanent policy is put into place or delivered.

Bodily Injury Liability – This is the section of an insurance policy that covers the cost to anyone you may injure. It can include lost wages and medical expenses.

Broker – This is a licensed individual who on your behalf sells and services various insurance policies.

Claim – This is a formal notice made to your insurance company that a loss has occurred which may be covered under the terms of the auto insurance policy.

Claims Adjuster – This person employed by the insurance agency will investigate and settle all claims and losses. A representative for the insurance agency to verify and ensure all parties involved with the loss, get compensated fairly and correctly.

Collision – The portion of the insurance policy that covers damage to your vehicle from hitting another object. Objects can include but are not limited to; another vehicle, a building, curbs, guard rail, tree, telephone pole or fence. A deductible will apply. Your insurance company will go after the other parties insurance policy for these cost should they be at fault.

Commission – This is the portion of the auto insurance policy that is paid to the insurance agent for selling and servicing the policy on behalf of the company.

Comprehensive – This is a portion of the insurance policy that covers loss caused by anything other than a collision or running into another object. A deductible will apply. This includes but is not limited to vandalism, storm damage, fire, theft, etc.

Covered loss – This is the damage to yourself, other people or property or your vehicle that is covered under the auto insurance policy.

Declarations Page – This is the part of the insurance policy that includes the entire legal name of your insurance company, your full legal name, complete car information including vehicle identification numbers or VIN, policy information, policy number, deductible amounts. This page is usually the front page of the insurance policy.

Deductible Amount – This is the portion of the auto insurance policy that is the amount the policy holder must pay up front before the Insurance Company contributes and is required to pay any benefits. This amount can be within a wide range in price and varies from approximately $100 – $1000. The larger amount you pay in a deductible the lower your normal monthly/yearly policy will cost. This is the portion of the auto insurance policy that would be applicable only to comprehensive or collision coverage.

Discount – This is a reduction in the overall cost of your insurance policy. Deductions can be given for a variety of different reasons including a good driving record, grades, age, marital status, specific features and safety equipment on the automobile.

Emergency Road Service – This is the part of an auto insurance policy that covers the cost of emergency services such as flat tires, keys locked in the car and towing services.

Endorsement – This is any written change that is made to the auto insurance policy that is adding or removing coverage on the policy.

Exclusion – This is the portion of the auto Insurance policy that includes any provision including people, places or things that are not covered under the insurance policy.

First Party – This is the policyholder, the insured in an insurance policy.

Gap Insurance – This is a type of auto insurance provided to people who lease or own a vehicle that is worth less than the amount of the loan. Gap auto Insurance will cover the amount between the actual cash value of the vehicle and the amount left on loan should the care be stolen or destroyed.

High-Risk Driver – If you have a variety of negative marks on your insurance record including driving under the Influences, several traffic violations, etc. you may be labeled as a risk to the insurance company. This will increase your insurance policy or may make you ineligible for coverage.

Insured – The policyholder (s) who are covered by the policy benefits in case of a loss or accident.

Insurer – Is the Auto Insurance company who promises to pay the policy holder in case of loss or accident.

Liability insurance – This part of an auto insurance policy which legally covers the damage and injuries you cause to other drivers and their vehicles when you are at fault in an accident. If you are sued and taken to court, liability coverage will apply to your legal costs that you incur. Most states will require drivers to carry some variation of liability coverage Insurance and this amount will vary state by state.

Limits – This is the portion of the auto insurance policy that explains and lists the monetary limits the insurance company will pay out. In the situation you reach these limits the policy holder will be responsible for all other expenses.

Medical Payments Coverage – This is the portion of an auto insurance policy that pays for medical expenses and lost wages to you and any passengers in your vehicle after an accident. It is also known as personal injury protection or PIP.

Motor Vehicle Report – The motor vehicle report or MVR is a record issued by the state in which the policy holder resides in that will list the licensing status, any traffic violations, various suspensions and./ or refractions on your record. This is one of the tools used in determining the premium prices offered by the insurance agency. This is also used to determine the probability of you having a claim during your policy period.

No-Fault Insurance – If you reside within a state with no-fault insurance laws and regulations, your auto insurance policy pays for your injuries no matter who caused the accident. No-fault insurance states include; Florida, Hawaii, Kansas, Kentucky, Massachusetts, Michigan, Minnesota, New Jersey, New York, North Dakota, Pennsylvania, Utah and Washington, DC..

Non-Renewal – This is the termination of an auto insurance policy on the given expiration date. All coverage will cease as of this date and insurer will be released of promised coverage.

Personal Property Liability – This is the portion of the auto insurance policy that covers any damage or loss you cause to another person’s personal property.

Personal Injury Protection or PIP – This portion of an auto insurance policy pays for any lost wages or medical expenses to you and any passengers in your vehicle following an accident. PIP is also known as medical payments coverage.

Premium – This is the amount charged to you monthly, yearly or any other duration agreed upon by insurance company and policy holder and paid directly to the auto insurance company. A premium is based on the type and amount of coverage you choose for your vehicle(s) and yourself. Other factors that will affect your insurance premium prices include your age, marital status, you’re driving and credit report, the type of car you drive and whether you live in an urban or rural area. Premiums vary by insurance company and the location you live.

Quotation – This is the amount or estimated amount the insurance will cost based on the information provided to the agent, broker or auto insurance company.

Rescission.- This is the cancellation of the insurance policy dated back to its effective date. This would result in the full premium that was charged being returned.

Rental Reimbursement – This is the portion of the auto insurance policy that covers the cost of an automobile rental of similar size should the covered vehicle be in repair from a reported incident.

Replacement Cost – This is the amount of money it would cost to replace a lost or damaged item at it is actually new replacement value. This monetary amount would be based on a new identical item in the current local market.

Salvage – This is the auto insurance policy holders property that is turned over tot eh insurance agency in a loss final settlement. Insurance companies will sell the salvage property in hopes to recoup some of its monetary loss due to the loss and settlement.

Second Party – this is the actual insurance company in the auto insurance policy.

Surcharge – This is the amount added to your auto insurance policy premium after a traffic violation or an accident in which you were found to be at fault.

Third Party – This is another person other than the policy holder and auto insurance company who has faced a loss and may be able to collect and be compensated on behalf of the policy holder’s negligence.

Total Loss – This is complete destruction to the insured property of a policy holder. It has been determined that it would be a great sum of money to repair the item rather than replace the insured piece of property to its state prior to the loss.

Towing Coverage – This is the portion of the auto insurance policy that covers a specified amount for towing services and related labor costs.

Under insured Driver – This is the portion of an auto insurance policy which covers injuries to you caused by a driver without enough insurance to pay for the medical expenses you have incurred from the accident. This is portion of the policy can vary state by state as some states include damage to the car in this section.

Uninsured Driver or Motorist – This is the portion of the auto insurance policy which covers injuries to you caused by a driver who was without liability insurance at the time of the accident. Uninsured driver or motorist coverage comes in two different sections; uninsured motorist bodily injury and uninsured motorist property damage. Uninsured motorist bodily injury coverage covers the injuries to you or any passenger in your vehicle when there is an accident with an uninsured driver. Uninsured motorist property damage coverage covers the cost for the property damage to your vehicle when there is an accident with an identified uninsured driver. Uninsured driver or motorist coverage must be offered when you purchase the required liability coverage for your vehicle. You must sign a declination waiver if you decline Uninsured driver or motorist coverage. The majority of states require drivers to carry some form of uninsured motorist coverage. Some states include damages to your car in this coverage.

Vehicle Identification Number or VIN – A VIN is a 17 letter and number combination that is the identification of the specific vehicle. It will identify the make, modem and year of the automobile. This number is typically located on the driver’s side window on the dash. It can also be found on the vehicles registration and title.

Lower Your Car Insurance Premium By Following A Few Tips

Saving money on car insurance premiums would seem to be ideal in these hard times. Competition has affected the auto insurance market too and the insurance companies are offering ways to make your insurance cheaper to stay ahead. Make the most of it along with making a few marked changes so that you do not end up paying high premiums.

Look around for good insurance quotes: All companies do not charge the same premiums so it would be a good idea to shop around and find companies offering you insurance at lower premiums by way of discounts and after estimating your risk factors. Browse online too and look for good discounts being offered.

A Driver’s Education Course would help: This course is usually a day long and costs about $100. This course will actually teach you how to lower your car insurance premiums. The money you pay for the course will be substantiated in a big way by the huge savings you will make.

Safety features lower premiums: Adding safety features to your existing vehicle will also ensure that premiums are less. Features like good anti-lock brakes, electronic seat belts and air bags on either side would be considered to be safety features by the insurance company and they will reduce the premiums charged. This is a ‘win-win’ situation as adding these will mean more safety for you in case of an accident.

Increase your credit course: Your car insurance premiums are based on your credit ratings. When you increase your credit rating make sure to let your insurance provider know and negotiate a lower rate based on this.

Make your car burglar-proof: If you add anti-theft devices like an alarm, or others that can make your car more secure, insurance companies will consider giving you lower rates. So, you pay less plus make your car more secure.

Fuel efficient cars save on insurance: Cars that are fuel efficient or hybrid are environment friendly and hence cost less when it comes to car insurance premiums. This will also save your monthly expenditure on fuel.

Club all insurance amounts: If you own other vehicles, another car, two-wheeler, homeowners, renters or life insurance, calculate your savings if you purchase insurance from the same company. Chances are they will give you a good deal.

Avoid buying fancy cars or sports cars: If you want to slash the payment made for car insurance, then avoid buying flashy models or sports models. These car models are attached to high insurance premiums that go well above the budget. In fact it would be a good idea to consult your provider about the insurance premium before you buy a new model of car.

If high car insurance premiums on your vehicle are going above your budget, then try the above mentioned ways to bring them down. It may require you to spend further but will save money in the long run. The further spending makes you safer on the road so you are actually paying to stay safe. Car insurance is necessary, but should not cost you the earth.